Frequently Asked Questions
Everything you need to know about breathing cleaner air.
How often should I replace my air purifier filters?
Most HEPA filters should be replaced every 6 to 12 months, while carbon pre-filters typically last 3 to 6 months depending on usage and air quality levels in your home.
Do you offer free shipping on air purification systems?
Yes, we offer free standard shipping on all orders over $99 within the contiguous United States. Expedited shipping options are available at checkout.
What is your return policy for opened units?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the unit in its original packaging. Please note that used filters may be subject to a restocking fee.
Are your air purifiers effective against pet dander and odors?
Absolutely. Our units equipped with True HEPA filters capture 99.97% of pet dander, while our activated carbon filters are specifically designed to neutralize stubborn pet odors.
Do the products come with a manufacturer warranty?
Yes, all products sold at The Air Purifier Store come with a full manufacturer warranty, typically ranging from 1 to 5 years depending on the specific brand and model.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and financing options through Affirm.